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The host will have a deductible depending on his coverage plan. Unless the host has the 60 plan Turo will consider this wear and tear because is less than 3" in diameter, therefore, escalating the claim to Turo is not in his favor, working with you directly is. Technically you caused the damage and the right thing to do would be to own up to.
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Well the tiny scratches for the exterior wear and tear policy barely show in photos. So both I and the guest would take photos and they chose the guests photos over mine. For the interior damage thing, guest scratches center console and guest claimed it was already there and turo said my pre trip photos weren't good enough even though there.
Turo 60 plan Wear and Tear r/turo
Like all claims, wear and tear damage claims must be tied to a guest trip. Guests aren't responsible for wear and tear or mechanical failure from normal vehicle use. Give that link to Turo. This is what happens when you outsource L1 support since the inception of the company. The renter is liable.
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Summary of US host protection plans Hosts can choose one of five Vehicle protection plans 60 plan 75 plan 80 plan 85 plan and 90 plan All pl
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The host can file a damage claim, and you can dispute it if you feel its unwarranted. Read the policy around damage claims and follow those rules. If the damage is more than what Turo considers "wear and tear" (3in or less), then the claim will move forward through Turo. If the damage is wear and tear, that's the risk the host runs in renting.
Turo 60 plan Wear and Tear r/turo
It covers neither wear and tear nor loss of rental income, and it also has a shared deductible: Turo pays 20% of the first $3,750 of damage costs to your car, and 100% after that. Owners retain 85% of each trip price. This plan is a little riskier, since the owner will bear the costs of up to $3,000 for any damage to the car.
Wear and tear? r/turo
So I was assessed a $170.78 fee (including a $4.50 processing fee and a $16.28 Renter sales Tax) to my account for the "policy violation". I eventually found the breakdown to be a $150 fee for "cleaning" and the rest goes to Turo. It's unclear how much the host gets.
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How does Turo define ldquowear and tearrdquo Exterior Wear and Tear is any dings dents cracks or scratches to the exterior body of the ve
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100% of eligible damage costs paid by Turo; Exterior wear and tear reimbursement included; Loss of hosting income during repairs at $50 per day (for 10 days) None: 60%: 40%: 75: 100% of eligible damage costs paid by Turo; Exterior wear and tear reimbursement included; Loss of hosting income during repairs at $30 per day (for 10 days) $250: 75.
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Protection plans made available on Turo to guests include liability insurance and a contract that sets forth your level of responsibility for Physical Damage.
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Additionally, Turo reimburses the hosts for the exterior wear and tear that results from using the car during rental. This plan is also the only one that reimburses the host for loss of income during car repairs (up to $50 per day). 2. The 75 Plan. This one is the second tier option in terms of benefits at the cost of 25% of the earnings.
Turo 60 plan Wear and Tear r/turo
For example, Turo's highest coverage "60 plan" has no deductible and covers exterior wear-and-tear and loss of income. However, you can expect to only keep 60% of the trip cost under the 60 plan. Just adding a $250 deductible and losing the exterior wear and tear and loss of hosting income coverage increases your take-home amount to 75% with.
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Under the 60 plan, Turo is responsible for reimbursing Exterior Wear and Tear Costs for confirmed, new Physical Damage that is under 3". Interior Wear and Tear is not included Exterior Wear and Tear: any dings, dents, cracks, or scratches to the exterior body of the Vehicle that is 3 inches in diameter or less.
Renter Very small chips in windshield from highway driving. Does this count as normal "wear
Exterior wear and tear. Wear and tear is damage occurring from the normal use of your vehicle. Protection plans on Turo do not include exterior wear and tear reimbursement, including dings, dents, cracks, or scratches to the exterior body of the vehicle that are three inches in diameter or less. The plans do not include reimbursement for.
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There is a "wear and tear" clause for Turo, but it seems like it's limited to 3 inches of damage total (so if you have 2 scratches that are each 2 inches, it's considered damage, not wear and tear). I personally think this experience was more about the host being a little bit over the top in what he claimed as damage. I would have been.
Turo 60 plan Wear and Tear r/turo
Splurge on top-tier protection with the full suite of extra benefits. Earn 60% of the trip price. $750,000 in third-party liability insurance*. Turo pays 100% of eligible damage costs**. No deductible**. Includes exterior wear and tear reimbursement. Includes loss of hosting income during repair OR $50/day replacement vehicle reimbursement***.